Fairmont Mayakoba

We have had an incredible few days at the Fairmont Mayakoba with our family. It has been the perfect way to end the summer with our four boys, ages 8 to 17. One of the highlights has been the beautiful beach. The barriers that help keep the seaweed away make such a difference, allowing us to really enjoy the ocean. There are so many activities included, from paddleboarding and kayaking to beach sports, catamaran rides, and snorkeling trips. A special thank you to Jezer, who took our family on a fantastic snorkeling excursion and a bike tour to see the cenote and other beautiful areas of the resort. He was wonderful with our boys, encouraging them to join in volleyball and football and making sure everyone had a great time. He brought so much energy and enthusiasm to every activity. The resort offers the perfect balance of relaxation and adventure. We've enjoyed biking throughout the property, taking a peaceful and informative boat tour, and even playing pickleball. Every member of the staff has been genuinely friendly, welcoming, and eager to help. A huge thank you also to our butler, Daniel, who has been exceptional. He arranged activities, made restaurant reservations, and ensured everything ran smoothly throughout our stay. His attention to detail and outstanding service made our vacation even more special. We leave with wonderful family memories and would highly recommend the Fairmont Mayakoba to families looking for a vacation that combines relaxation, adventure, and outstanding hospitality.

Fantastic fortnight at Mayakoba! Erica and Hugo and the rest of the staff down at La Playa were fantastic. Food and drink exceeded expectations. Accommodation was super clean, spacious and luxury. Swimming pools outstanding especially the one by La Playa. The buggies to / from the beach were brilliant. Shout out to Jesus, the best driver at the hotel! Copy copy! We really enjoyed spotting wildlife in and around the mangroves. The property is set within beautiful lagoon style vegetation with great taste. My thanks to Hugo for looking after us by the pool so attentively. Everything from drinks to information. A true asset to Fairmont Mayakoba.

An absolute wonderful experience from pre-arrival to departure. Before we arrived, we worked with the excellent team to coordinate our transportation, reservations, and excursions. Special thanks to Sheila, Gabriela, and Edgar in helping to get us all set for arrival. We booked a signature casita which includes Balam Butler services. We were lucky enough to be assigned to Edgar and Marlon. They were exceptional, thinking of every small detail and ensuring we felt settled and at home. Their dinner recommendations were great and made sure we got everywhere on time, always smiling. As the person who is always planning for everyone, it was so nice to not have to worry about details for a few days. One more thanks to Daniel at Las Olas pool bar, not only does he make the most delicious cocktails, but he creates such a fun atmosphere. We had a blast hanging out there in the afternoon. We loved our experience and really appreciate the excellent team at Fairmont Mayakoba. Can’t wait to return.