Hotel Snežka

2 star review of a 4 star hotel. This was a very mix experience, after booking we had some communication with them, which was great, we told them that we were going to spend our honeymoon there and we were bringing my service dog, they accepted my service dog and informed us on how we could get the stay a bit cheaper (unfortunately we couldn't take advantage of it since the money was already charged) and that we could charge our electric car at their sister hotel close by. When checking in we felt like it was irritating for the attendent to check us in and that she didn't want us there, no hello and welcome and no congratulations on our wedding, nothing just are you here to check in what's your name. We saw there was champagne glasses and drinks in the lobby, but we were not offered any, we later saw other people checking in (with another clerk) who got drinks and we asked if you had to have a special room, but were told that everyone gets offered a drink, we didn't want to dig further into the issue so we just left it there. When we came to the room it was ice cold and the radiator was off, we paid extra for a superior room with mounting view, we got a corner room with view of the road and a mountain in one window and the other was the road and the palace hotel, we didn't want to complain after the welcome we got we felt that wouldn't get us anywhere. Had we gotten the similar room across the hallway we would have had full mountain view. Living next to the road also proofed difficult since we got woken up every morning at 5 am because of the snowplow. Besides this there was no WiFi connection in the room, for a 4 star hotel this is not okay. Skiing, there is room for the skies but besides that we can not recommend this hotel for skiing unless you are willing to either drive down every day or pay a taxi or walk and get tired and sweaty before you get to the slopes. The food the breakfast buffet was okay if you are there early, we came late on the first day and a lot the options were gone. All in all we will not visit this hotel again, so we will find another for next year.