H10 Casa del Mar

Had a great stay at H10 with family. Service was first class, friendly and professional in all areas, from front desk to restaurant (Carlos and Beatrice were great) to cleaning and maintenance (Pedro) and the bar staff. Only reason i didn't give 5 stars was gym was a bit disappointing and breakfast fruit juice and coffee weren't so good. Small points though and evening meals were good, particularly the salads, and would definitely recommend.

This is a lovely hotel ideal for families and couples. Food excellent and loads of choice. The only small downside if you are half board is you have to pay for all drinks including water at the table. There is no free water at any time. You can buy one of their green water bottles for 6 euros which allows you to fill up from a filtered water tap with still or sparkling water throughout you’re stay; you can’t use you’re own bottle. The location is opposite the beach. Very clean hotel with nice staff. Would stay here again

This is a beautiful hotel in a fantastic location with a stunning rooftop bar and infinity pool. But. There is no security and people pile in from other hotels and spoil it. It’s absolutely ridiculous. 2 lovely ladies had paid €100 euros for day passes and couldn’t even get a sunbed for that. Also they heard people bragging they’d just come in from other hotels. They weren’t impressed - understandably. We heard many people bragging about the fact they had come in from other hotels and I’ve just seen it written on a review for another hotel people telling others to go there. I think that’s disgraceful. I wouldn’t recommend booking a triple room unless you want to be climbing over each other there’s no room for suitcases to be opened or stored. There was a very strange issue with water availability here. There is a system where you can buy a green bottle from the hotel and refill it for free but the machine was never working then they didn’t have any bottles available to buy. You can’t buy water from the bar on the top level which is strange and not ideal when it’s been so hot. The breakfast is lovely and there is a good selection. Always plentiful and fresh. We enjoyed it. We felt the cleaning of the rooms wasn’t really up to standard floor wasn’t swept or cleaned I think all week. Hairs were still on the floor. Beds were made but used cups and glasses left on the side not cleared. Was a bit of a shame. The rooms are lovely though. Beds are comfortable. There is a fridge too which was great to have. The staff are wonderful though. Always kind, friendly, polite and professional. I genuinely think they’ll need some more support in the summer months and security is needed here or this beautiful hotel will be utterly ruined from others just coming in, large groups of youngsters which were causing trouble in the pool and will be a real shame. They need support. There should be a system to gain access to the pools up and down but especially up that you have to be a guest in the hotel.