Country Inn & Suites by Radisson, Flagstaff, AZ

Our check in experience was a disaster. Upon arriving (after a cross-country plane ride and a full day of sightseeing plus 3 hour time change) we were told by front desk that we had booked TWO rooms and she could not check us in until she knew which reservation was ours. The mistake was not on our end or my travel agent's end - it was with the booking company and the hotel, who accidentally double booked us. The staff member insisted we were wrong, we had already paid for TWO rooms, and she could do nothing to help us. After a long 45 minutes and calls to our travel agent, we were finally given a room key! The continental breakfast was inadequate. Undercooked hash browns daily, no fresh fruit other than some small tasteless apples, and faux scrambled eggs - not sure what they were made of! No variety in 4 days we stayed there. The room was clean and comfortable. Amenities provided. Easy access to room with card key. Nice pool and hot tub to relax in after a long day of exploring, sightseeing, etc. Location was great - close to highway access and right off Rt. 66.

Their new employee, Connie, and Janeesa were awesome. They greatest us with a warm smile and helped us find a place to park our trailer. They also made wonderful suggestions for local restaurants. The pizza place next door will be our go-to from now on. We will be back to this hotel- it was perfect. Although we don’t eat cookies, we loved that the girls always had fresh cookies and tea/coffee out.