Address: Jalan Embong Malang 25-31, Surabaya, East Java 60261
Surabaja · Indonesia · 5-star
Sheraton Surabaya Hotel & Towers
Overview.
SurabajaFind your rhythm.
Find your rhythm.
Make yourself at home.
Sheraton Surabaya Hotel & Towers is located in Surabaya, Indonesia. The hotel is about 40 minutes' drive from Juanda International airport through the heart of the city.
Get to know the hotel
Location
Sheraton Surabaya Hotel & Towers is located in Surabaya, Indonesia. The hotel is about 40 minutes' drive from Juanda International airport through the heart of the city.
Nearby places include:
- Juanda International Airport, 40 km
Rooms
The hotel features a total of 348 rooms, each appointed with air conditioning and a bathroom. Most rooms include a balcony and standard amenities such as a safe, minibar, fridge, mini fridge, and a tea/coffee station. Guests can enjoy internet access, a telephone, a TV, and WiFi for added comfort. The bathrooms are fitted with a shower and a bathtub, and a hairdryer is also available. Family rooms and non-smoking rooms are offered.
Food and drink
Guests can choose from various dining options at the hotel, including a restaurant, a dining area, a café, and a bar.
Facilities
Sheraton Surabaya Hotel & Towers offers a variety of facilities to enhance your stay:
- Air conditioning
- 24-hour reception
- Hotel safe
- Lifts
- Café
- Newspaper kiosk
- Small supermarket
- Shops
- Hairdresser
- Bar(s)
- Theatre
- Conference Room
- Internet access
- WLAN access
- Room Service
- Laundry Service
- Medical Assistance
- Car Park
- TV Room
Active guests can enjoy leisure activities such as tennis, a gym, a spa, a sauna, a steam bath, and massage treatments. The hotel also features indoor and outdoor pools, as well as a hot tub for relaxation. An entertainment programme for children is available, offering numerous activities.
Good to know
The following credit cards are accepted at the establishment: VISA and MasterCard.
Hotel type
- City Hotel
- Golf Hotel
- Family-friendly Hotel
- Business Hotel
Which room feels like you?
Compare the views, space and meal plans side by side.
Choose dates for rooms and rates.
Live availability appears here once dates and guests are set.
Choose datesThis hotel’s price over the last 30 days.
Each day, the lowest price for a one-night stay (2 adults) one month ahead.
- Lowest
- 110.71 USD
- Highest
- 132.58 USD
- Latest
- 125.32 USD
26 September 2026 - 17 October 2026. Per night; choosing dates asks for the live price, which is the one that applies.
Spend the day your way.
Feel good
Hairdresser
Time with the family
Restaurant(s) with high-chairs
Everyday comforts
Air conditioning · 24-hour reception · Hotel Safe
Amenities and conditions
- Air conditioning
- 24-hour reception
- Hotel Safe
- Lifts
- Café
- Newspaper kiosk
- Small supermarket
- Shops
- Hairdresser
- Bar(s)
- Theatre
- Restaurant(s)
- Restaurant(s) with air conditioning
- Restaurant(s) with non-smoking area
- Restaurant(s) with high-chairs
- Conference Room
- Internet access
- WLAN access
- Room Service
- Laundry Service
- Medical Assistance
- Car Park
- TV Room
- Restaurant(s) with smoking area
Included and extra-charge services depend on the selected package.
What’s outside your door?
Sheraton Surabaya Hotel & Towers
Jalan Embong Malang 25-31, Surabaya, East Java 60261
Google Maps loads when you tap.Airport distance.
14 km from Juanda International Airport (SUB) in a straight line
74 km from Abdul Rachman Saleh Airport (MLG) in a straight line
Hear from those who stayed.
Honestly ya, your rooms are excellent, and the service is outstanding. I especially enjoyed the lounge.. it’s comparable to the one at Sheraton Gandaria. Unfortunately, the breakfast experience was disappointing. I had a late-night meeting, so my colleague and I went for breakfa…
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Honestly ya, your rooms are excellent, and the service is outstanding. I especially enjoyed the lounge.. it’s comparable to the one at Sheraton Gandaria. Unfortunately, the breakfast experience was disappointing. I had a late-night meeting, so my colleague and I went for breakfast around 9:00 AM on the weekend. By then, many of the food items were almost gone and were not replenished promptly. I hope you can improve and FIX this, as it affects the overall guest experience. Overall, thank you for the great stay. 👌
I recently stayed at the Sheraton Surabaya, and it was an excellent experience. The hotel itself is clean, comfortable, and in a perfect location right next to the mall, which made everything very convenient. What really stood out to me, though, was the people. I want to give a s…
Read full review
I recently stayed at the Sheraton Surabaya, and it was an excellent experience. The hotel itself is clean, comfortable, and in a perfect location right next to the mall, which made everything very convenient. What really stood out to me, though, was the people. I want to give a special thank you to Mrs. Tika at the Front Office. She was incredibly helpful, professional, and made the check-in process feel very welcoming. In fact, the entire staff deserves credit—everyone I encountered was friendly and went out of their way to provide great service. It’s rare to find a hotel where everyone is so consistently kind. I’ll definitely be staying here again. Highly recommended!
Great service from reception team Had a smooth stay at Sheraton Surabaya. Check-in was quick and professional. Special thanks to the Receptionist Mr. Bryan and team and Concierge for their help and recommendations during our stay. Room was clean, facilities excellent, and locat…
Read full review
Great service from reception team Had a smooth stay at Sheraton Surabaya. Check-in was quick and professional. Special thanks to the Receptionist Mr. Bryan and team and Concierge for their help and recommendations during our stay. Room was clean, facilities excellent, and location very convenient. Highly recommend and will stay again.
This rating and these reviews come from Google Maps, not from MBD Travel customers.
What’s the weather like in Surabaja?
Monthly averages
October · Surabaja
33°Average high
25°Average low
Historical monthly averages, not a forecast for your travel dates. 2021–2025.
Good to know.
Early check-in / late check-outSubject to availability and confirmation
Cancellation and payment
Your selected room offer shows the cancellation deadline, refund amount and payment schedule.
Taxes and local charges
Check your room offer for included taxes and local charges payable at the hotel.
Children and accessibility
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Surabaja
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Starting priceFrom 15 November 2026, 111.15 USD per night
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