Palazzo Venezia

A JEM IN COMO We would like to express our sincere appreciation for the wonderful experience we had during our stay. Everything was simply excellent. The hotel is beautiful, impeccably clean, and always smells fresh and welcoming. The location is perfect, making it easy to enjoy everything the area has to offer. What truly made our stay special, however, was the amazing team. Every member of the staff was kind, professional, helpful, and always available with a smile whenever we needed anything. Their warmth and dedication created an atmosphere that made us feel genuinely welcomed and cared for. There is no better feeling than staying in a hotel where every detail is thoughtfully taken care of, and YOU provided exactly that. Without a doubt, this is one of the best hotels we have ever stayed in. Thank you for making our visit AND ANNIVERSARY so memorable. We look forward to returning in the future.

From the moment we arrived, we were welcomed with genuine warmth, impeccable professionalism, and outstanding hospitality. Francesca and the entire team exceeded every expectation, ensuring that every detail of our stay was handled with care and excellence. Their kindness, attentiveness, and dedication truly set this property apart. The location was absolutely perfect—close to everything while still feeling peaceful and relaxing. One of the highlights of our stay was having access to the beautiful Villa d'Este, which made an already unforgettable experience even more extraordinary. If you're looking for exceptional service, a stunning property in the perfect location, and a team that genuinely cares about its guests, look no further. I cannot recommend this property highly enough and can't wait to return. — Cami Weissberg

The service was impeccable and personable. The front desk staff were very attentive, responsive, helpful, and very friendly. We know of Ms Julia because she checked us in. On our departure we were given a mystery gift. When we opened it during the car ride, we were surprised to find two decks of playing cards! This was because on our first day of arrival we had asked for the cards and there were none. How sweet and thoughtful of them for the gift. Thank you from Mr and Mrs Moore.