Four Seasons Hotel Toronto

I can’t say enough good things about this hotel. I rarely post reviews but this place was so above and beyond I felt that it would be unfair not to. I booked a stay here with my wife for our 20th anniversary. The concierge was available through the app so conveniently for months while I was planning the trip and gave me some great ideas. I had got ring as a gift and I planned dinner at the restaurant where I proposed. The concierge team arranged to take the ring to the restaurant and coordinated with them to have it brought out with desert. Everything went perfectly! And it was so frictionless and easy. The room was incredible and they even brought us a little platter with some complimentary macarons (which were delicious!) with a note in chocolate that said happy anniversary. Completely unexpected but very nice. All the basics were also handled so well that I wouldn’t be able to find a single fault. The site was perfect. We went for a lovely walking shopping trip in Yorkville. Overall I would say this is at the top of my list of memorable hotel experiences in my whole life. I wouldn’t be able to find a fault if I tried. Thank you!

I had a lovely first experience at the Four Seasons Spa. I booked the salt stone massage with Rhonda on a cloudy and chilly June afternoon, and it was a wonderful experience. Everything was on time with no delays, and Rhonda was very professional throughout the treatment. She continuously checked in, asked for my feedback, and made sure I was comfortable. I’m usually a fan of firm pressure massage, but this one was good too; it’s a medium pressure, so I’d recommend that for those who can’t stand firm pressure. It was my first time trying a stone massage, and I really enjoyed it. The spa itself is beautiful, clean, and well maintained. The pool is a good size for a relaxing swim, the heated jacuzzi was great, and the terrace area was a lovely place to spend time. I had lunch there with a glass of Prosecco, and although it took around 40 minutes for the food to arrive, it was worth the wait. The ingredients were fresh and everything tasted great. If you are on a tight schedule, I would recommend confirming timing with the team beforehand. I also really appreciated the small details, clean showers with eucalyptus mist, fresh towels, a great tea selection, snacks, and having a staff member welcome me and show me around since it was my first visit and the spa layout can be a little confusing at first. The only reason I’m giving 4 stars instead of 5 is that later in the day the pool atmosphere changed. There were children playing in the pool with lots of toys, splashing, jumping, and being loud; it did change the calm and relaxing ambience that I experienced when I first arrived. I personally was okay with it since I was leaving soon anyway, but it’s something to keep in mind if you are looking for a very quiet spa environment and you maybe need to search for adults only spa. Overall, I had a relaxing and enjoyable experience.

5 stars all around. First of all the responsiveness and professionalism of this staff is exceptional. Whether the online messaging platform or in person - tremendous customer service. The breakfast experience was truly wonderful. Food, ambiance and how well we were taken care of during the meal. The Conceirge and bell service some of the best I’ve ever experienced. And the most comfortable bed and pillows I have ever experienced at a hotel. And we stayed for our anniversary and want to thank the hotel for making it special.