Marriott Dallas Addison Quorum Galleria

I'm quite impressed. Came home after a long day and they always put the room back together so nicely and thoughtfully. Even noticing that I was running out of toothpaste and refilling it, for example. Very attentive and welcoming front desk staff. Will be back and recommend. Location is short drive to a variety of wonderful food spots.

Excellent spacious room with comfy bed/bedding allowed for kiddo queen inflatable mattress. Road 3/10 noise if window face hwy. but otherwise quiet inside. 6 TV screens in lobby/ bar with delish wings & apps. Marvelous family friendly large pool area plenty umbrella chairs, food service, covered patio 2 TVs. Great customer service has booth stationed at 4 elevator area. Prime location Tollway/ Quorum/ Whole Foods. $22 self parking garage with in out privileges or valet. Quality breakfast $24 or included with package room rate... applewood thick bacon, omelet station, great strong coffee. M club weekday with HH, snacks..3 blocks from Beltline Rd many restaurants. International clientele & free water dispensers on main areas & lobby Starbucks.

I’m sorry, but I just can’t recommend this place. There really isn’t anything to recommend. I stayed here June 22 through June 25th for a work trip, and was honestly looking forward to it because you would think a four star hotel would give you a fairly good experience. When I arrived to my room on the 22nd, I began noticing immediately how much wear and tear the room had, there were stains on the bedframe, the walls, the furniture, the lamp, you name it. There was dust & hair in multiple areas of the floor. The sheets and pillows were atleast clean, so I tried to not complain about the rest. I went over to the bathroom to start the shower and in the meantime, I went back out to unpack and get my clothes. When I came back, the shower had overflowed to the floor because there was a big wad of hair clogging the drain!! This was my breaking point, I called the front desk and asked if they could move me, and unfortunately, everything was booked. So they offered to have someone come and deep clean the room, but it was already 5:30 in the afternoon, and was tired and just wanted to relax and not leave my room again. I told them no need, but if they could just send somebody up to at least clean the drain out. They said yes someone will be right up. I waited about 10 to 15 minutes, and after no one came, I just decided to do it myself. The next day on the 23rd, I came back to my room at 4 PM, and the room was not serviced. They didn’t knock on my door until 5 PM offering room service. At that point, I didn’t want it because I was back for the day. On Wednesday the 24th, my last night there, the same thing happened. Room was not serviced and they didn’t come knocking until 5:15 PM. I let them do it since I was going to be heading out for dinner for the evening, but honestly wasn’t pleased about the fact that they were servicing so late, at a time when most people are back at their rooms. I tried to have some grace, thought to myself maybe they are shortstaffed, it’s busy, etc. But regardless, I shouldn’t have had to clean out hair from somebody else, sleep in a room that has stains all over the place, and certainly not come back at 4-5 PM two days in a row to find that the room wasn’t serviced, especially for a four-star hotel. Will be staying somewhere else next time.