Rixos Premium Seagate

Great service at all levels. Aqua park is nice for families. The best experience is the dinner at a la carte restaurants especially the asian restaurant. We were delighted by the great taste and quality of food that we sent our greetings to the chef who came to our table to thank us. And for our surprise we knew that he is an Egyptian chef who excelled in presenting good asian food. Thankyou chef Mohamed for the hospitality and professionalism. Room service also was perfect. Ahmad was polite and helpful in any special request.

We stayed in the Aqua Park section of Rixos Premium Seagate and honestly, it was one of the best holiday experiences we have had. A very special mention must go to Karim at Tunes Coffee Bar. He is an absolutely wonderful person — incredibly friendly, polite, helpful and always smiling. He makes the best coffee and smoothies, but what really makes the difference is his amazing attitude towards guests. We have been travelling for many years and it is very rare to meet someone so genuinely kind and welcoming. Karim is a real credit to the hotel and made our stay even more special. I would also like to thank all the lifeguards in the Aqua Park area. They were extremely professional, attentive and always had a fantastic approach towards hotel guests and children. We always felt safe and well looked after. Looking back at all our holidays over the last ten years, the service and atmosphere in this part of the hotel were on another level. The Aqua Park team, Tunes Coffee Bar and especially Karim beat everything we have experienced before. Thank you for an unforgettable holiday. We will definitely remember this place and the amazing people working there.

The friendliest experience we've ever had. The service is incredible. The attention to detail is amazing. The food is impeccable. We cannot praise this place and the staff enough. We've been here twice now, and we visited the Asian restaurant specifically. It has got the best sushi, the best Asian food cuisine. The kids love it. There's something for everybody, and we really, really enjoyed ourselves here.