Rixos Premium Qetaifan Island North

We had a wonderful stay at the hotel. Everything was excellent, the staff were friendly, professional, and always welcoming. The housekeeping service was outstanding, and our room was always spotless. A special thank you to Niroshan and Mary from the housekeeping team. They were incredibly helpful, kind, and always ready to assist us with anything we needed. His excellent service made our stay even more enjoyable. We truly appreciate his hard work and would definitely love to stay here again.

Amazing hotel with beautiful views and wonderful hospitality! The staff were so friendly, professional, and always welcoming. Special thanks to Dananjani from housekeeping for her kindness, care, and excellent service. She was always happy to help and made us feel truly comfortable. Thank you to the whole team for making our stay so special and memorable. We will definitely be back! 🤗❤️✨

We’ve stayed at Rixos Premium Qetaifan Island before, but unfortunately standards have noticeably dropped. From check-in, the staff were not particularly welcoming and there were very few smiles, which isn’t what you expect from a premium Rixos property. The buffet food also became very repetitive. After raising this with the chef, changes were made and food was prepared more to our liking, which we appreciated, but guests shouldn’t really need to complain for this level of service. Housekeeping was another disappointment. Beds were made daily, but very little else seemed to be properly cleaned. We even had dead moths left on the worktops for the duration of our stay. The hotel’s biggest attraction is the waterpark, so check the opening days carefully before booking. Mondays are now closed, whereas previously there was limited access for hotel guests. The last Wednesday of the month is also ladies-only day. This means that on a 5-night stay you could potentially only get 3 usable waterpark days. Also bear in mind that waterpark access is not included on your checkout day, so a late flight doesn’t necessarily give you an extra day at the park. The resort itself still has plenty of potential and the waterpark remains a major attraction, but based on our previous visits, the overall Rixos standard has definitely slipped and needs improvement.