ibis Styles Vung Tau

I have stayed here several times and consistently received excellent service. The reception team is always warm and welcoming—even on occasions when I arrived as early as 10:00 a.m. They still greeted me with a smile and kindly assisted with early check-in when possible. Even if the room wasn’t ready, they made the process smooth so I didn’t have to queue again later during peak check-in time. A special thank you to Ms. Thu and Ms. Mai for their outstanding hospitality—their professionalism and friendliness truly stand out. The rooms are always clean and well-maintained, which I really appreciate. The bathroom is also a highlight—the shower has strong water pressure and is very relaxing, making it a great way to unwind after a long day. The TV is modern and comes with YouTube access, which is a big plus for me and makes the stay even more enjoyable.

First, I called to check if there was a room available for Saturday night since our trip was quite spontaneous. The reservations team told me they were fully booked, but when I checked the All Accor app, I saw that rooms were still available. So I booked through the app. The room rate for Saturday night was 4.4 million definitely not cheap. 😳 Unfortunately, at around 6:00 AM, I was woken up by loud Vietnamese kids and families. The noise continued throughout the entire morning, which was quite disappointing for a hotel at this price point. I wish guests were more considerate of others and kept the noise down during the early hours. However, Mr. Bao personally explained the situation, sincerely apologized, and followed up to ensure everything was taken care of. He also offered us complimentary drinks and a late check-out. I truly appreciate his professionalism and excellent service.

I had a wonderful stay at the ibis hotel. The breakfast buffet at the restaurant was delicious with a good variety of food. What impressed me the most was the staff, they were extremely friendly, attentive, and took great care of me and my family throughout our stay. Their kindness truly made our experience more enjoyable. I would especially like to thank Ngoc, who was incredibly kind and helpful. She made us feel very welcome and went above and beyond to ensure we had a great experience. Thank you so much for the excellent service. I would definitely come back again!