HUMA Kotor Bay Hotel & Villas

I’ve never made a negative hotel review before but I would like to warn some potential guests about this hotel. It’s a shame because the view, pool & beach is so beautiful, but the service is the worst I’ve ever had. Firstly the check in - there are no signs/ information whatsoever and you have to self- park your car (which we eventually did in their garage, only to be told after we will be charged 20 euro per night). No one assisting with luggage, we had to find our own way to the reception from our car. The receptionists were consistently unfriendly, unprofessional and unhelpful. One night, we asked them to order us a taxi. After waiting over 20 minutes and asking for their whereabouts, they rolled their eyes, shrugged their shoulders and said to wait because there’s traffic. They didn’t try to assist in ordering us a different taxi or helping us find another way, eventually we had to cancel our taxi because we were late for our dinner reservation. The housekeeping was really the bare minimum - just a change of towels, we couldn’t even tell if they had cleaned our room or not. Breakfast was probably one of the worst hotel breakfasts I’ve ever had - it felt like an overcrowded market rather than a restaurant ( although I must say all the breakfast staff were extremely kind & hardworking ). Every morning, there was a huge line at the egg station and the coffee was terrible. The only good thing about this hotel is the private beach and the staff at the beach weren’t as bad as the receptionists. If you don’t care about service etc and just want a private beach you should book here, otherwise if you’re looking for quality and service, you’ll be highly disappointed.

We had an exceptional stay at Huma Hotel, made truly memorable by the incredible warmth and hospitality of the entire team. From the moment we arrived, it was clear that everyone here works with genuine passion and goes out of their way to make you feel welcome and cared for. ​A special mention must go to Ranjeet, who was exceptionally helpful, attentive, and welcoming right from day one. Another big thank you to Lamis at the breakfast egg station for starting our mornings with such delicious food and a bright, friendly smile. We also had a fantastic experience at Shanti Spa—the ladies there were wonderfully skilled, professional, and created such a relaxing atmosphere. ​While I unfortunately couldn’t catch everyone’s name, every single staff member we encountered was kind, polite, and eager to help. Thank you to the entire team for your dedication and wonderful service—I thoroughly enjoyed my stay and look forward to returning!

Our stay at Huma Hotel was absolutely amazing! From the moment we arrived, everything exceeded our expectations. The staff were incredibly warm, professional, and attentive, making us feel welcome throughout our stay. The hotel is beautiful, spotless, and offers a truly relaxing atmosphere. One of the highlights of our visit was the spa. We booked the private VIP spa for two hours, and it was an unforgettable experience. The facilities are truly world-class, creating a luxurious and peaceful atmosphere where we could completely unwind. What impressed us even more was the excellent value for money—the quality of the experience far exceeded the price. The hotel’s beach was another highlight. It was exceptionally clean and well maintained, with beautiful white pebbles and crystal-clear water. The beach restaurant served delicious food, making it the perfect place to relax and enjoy the stunning surroundings. The biggest surprise, however, was the hotel’s fine dining restaurant. Even though we explored several restaurants in the city, the best meal we had was at Huma Hotel. Every dish was outstanding, but the tuna carpaccio deserves a special mention—it was simply exceptional and the highlight of our culinary experience. Thank you to the entire Huma Hotel team for making our stay so special. We will definitely be back and highly recommend Huma Hotel to anyone looking for outstanding hospitality, world-class spa facilities, exceptional dining, and a beautiful beachfront escape.