Hotel Buena Vista

Summary: Modern functional hotel well located for the town centre. Bedroom: Clean and tidy. Decor is quite old fashioned and dark. Comfortable bed. Aid con not very effective. Wi-Fi speed OK. Water, tea and coffee making facilities. Tissues. Safe Bathroom: Japanese automatic toilet. Shower over bath with curtain. Good water pressure. No mirror lighting. Average towels. Limited towel drying. Good toiletries Breakfast: Good choice and quality Location & Accessibility: 10 min walk from railway and bus station. Area felt very safe Check-in/out was simple and fast with welcoming smiles

Hotel Buena Vista ホテル ブエナビスタ at Matsumoto is a luxury hotel close proximity to Matsumoto Station Matsumoto Castle, street shops and restaurants. There is also an Aeon mall walkable distance from the hotel. Hotel provides an on demand shuttle service to and from Matsumoto Station. You get access to the executive lounge if you book one of the executive guest rooms. It is a good and highly recommended stay in Matsumoto.

Staff - Hotel receptionists were polite and helpful. They attempted to communicate clearly despite a language barrier, and one of them could speak fluent Chinese. Staff at the breakfast service, especially the omelette chef, were friendly and courteous. Facilities - There were a variety of restaurants and shops (pastries, accessories) on the lower levels. There were vending and ice machines on multiple levels. However, take note that there is no microwave or utensils provided, so it is hard to heat up food in the hotel. Cleanliness - Given the age of the hotel, the room was slightly worn down, but largely acceptable. Lift lobbies and corridors were well-maintained and well-lit. No major issues. Comfort - Room is spacious, but the toilet is somewhat small. The bed was alright, but the pillows were too flat. You can ask for additional pillows from the receptionists. Value - Although some areas were lacking, acceptable for its average price in Matsumoto. Location - Matsumoto Station is accessible by foot within 15 min. There are convenience stores, places for lunch and dinner, and department stores nearby. You can ask the front desk receptionists to provide recommendations if they are available. Breakfast - Decent for the price. I recommend ordering from the omelette chef.