Mercure Bristol North The Grange

Absolutely lovely location and a warm and friendly team and welcome. That was all faultless. However, the hotel is rundown and the photos of the rooms and actual reality are two different things. There is a massive requirement for improved standards throughout - see photographs. The room was clean but major maintenance and attention required. Really disappointed. The best part of this potentially great hotel (with investment) is the staff.

⭐⭐⭐⭐⭐ Really enjoyed our stay at Mercure Bristol North The Grange Hotel. The hotel is beautiful, with lovely surroundings and a much nicer atmosphere than we expected from the photos. The staff were exceptionally helpful and welcoming. Special thanks to Tabish, who kindly helped us cancel a duplicate booking without any fee and arranged a convenient ground-floor room for us. Great customer service and a very pleasant stay!

Is it a bit old? Yes, but does it mean is worst? No! It’s a very nice hotel, that will help you relax and enjoy the stay in this beautiful and quiet area. They have around 80 acres of land where you can go for a nice evening walks. Rooms are clean and mattresses are nice. Service is super helpful and breakfast was superb! We haven’t had a dinner there but I believe it was delicious too (especially burgers. I saw one looking amazing). Big social room. Huge parking and those amazing views is something that you sometimes just need to clear your head and relax. Highly recommended!