Grand Mercure Bandung Setiabudi

This is our hotel wherever we visited our hometown, stay 3 days last week, and yesterday we booked hotel and got acknowledged by Stefani (hope the name it’s correct) and get upgrade it. An Accor member, recognition its touch the point of loyalty. She did a seamless Check in with heartist personality. Good impression compared to previous check in. Room in good maintenance as we mostly choose pool view with balcony. Breakfast was great, simple foods did with passionate, from Bala2 (stay crispy even in long buffet display) vegetables capcay influence by their Chinese restaurants taste was good. Soto Tangkar, nasi goreng well seasoned and tasty. If I can suggest need to relook of selection cheeses as only cheddar slice and cube, while name tag showed other cheese like Brie. Need more love in the bakery side, it’s not have to get the quantity but selected quality, good artisan fresh croissants, fresh baked sourdough, sliced breads it’s would be great. Breakfast Service was superb, from the lady manager, hostess and Eka who taking care of our table. Really showing Accor heartist with genuine smile and care. Small noted Please selected a good coffee bean even for breakfast buffet 😊 Coffee it’s equal importance for breakfast. Hotel facilities were great from the pool, sunbed, greenery surrounding as picture. Still our first choice wherever we will visit bandung. Thank you All for the good experiences.

We stayed at Grand Mercure Bandung for one night in a Junior Suite with our kids, and it was a truly enjoyable experience. Our first impression was excellent—the reception staff welcomed us with genuine warmth and professionalism, making us feel at home from the moment we arrived. The Junior Suite was spacious, comfortable, and perfect for a family stay. The breakfast was another highlight of our visit. The restaurant offered a great variety of delicious food, and the service was outstanding. A special thank you to Mas Ariq, who took great care of our family and made our breakfast experience even more enjoyable with his friendly and attentive service. Overall, we are very satisfied with our stay. Comfortable rooms, excellent hospitality, and outstanding service made this a memorable family staycation. We will definitely be back for another stay in the near future. Thank you, Grand Mercure Bandung!

We had a wonderful 4 night stay at Grand Mercure Setiabudi. Everything was comfortable, and the hospitality made our experience truly enjoyable. A special thank you to Mr. Adit and Ms. Siti from the restaurant for their exceptional service. They were always warm, attentive, and made us feel genuinely welcomed throughout our stay. Thank you to the entire team for making our visit so memorable. We look forward to staying here again in the future. Highly recommended! Anw, thanks mba Siti