Hôtel du Parc Hanoi

I was so impressed with Mr. Hoi Nhe at Hotel du Parc Hanoi. From the moment I arrived, he was warm, enthusiastic, and genuinely caring. He went far beyond duty—always eager to help, answer questions, and greet me with a friendly smile that made me feel right at home. His sincere hospitality made my stay truly special. He is a wonderful asset to this hotel, and I felt so well looked after. Thank you so much!

I stayed at Du Parc Hanoi while attending an event held at the hotel, which made the experience especially convenient. The hotel is comfortable, with rooms that are spacious enough and very clean. Breakfast offered a good variety, and I particularly enjoyed the lunch buffet. It was delicious, with sushi and sashimi included. The check-in and check-out processes were smooth and efficient. I would like to specifically highlight Ms. Lan Anh at the reception, who was extremely helpful and professional throughout my stay. My return flight was quite late, so I left my luggages at the concierge while I went out for coffee. When I came back, a young male staff member (on duty Friday late afternoon, 17 April, but unfortunately I didn't catch his name) kindly assisted me by bringing my luggages all the way to the taxi. That small gesture made a strong impression. The location is also quite strategic, close to the Old Quarter and several banks, making it easy to access ATMs. Overall, it was a very pleasant stay.

I had a wonderful stay at HOTEL du PARC HANOI and would like to express my sincere appreciation to the staff who made my trip even more memorable. Special thanks to Mr. Duong from the Concierge Team for personally assisting me in returning my bicycle to the rental shop. I would also like to recognize Mr. Hoi Nhe, his supervisor, for allowing and supporting him in assisting me despite being on duty. Their kindness and willingness to help went far beyond my expectations. I would also like to thank Ms. Anh from Voyage Restaurant for her warm and attentive service, as well as another member of the Voyage Restaurant team whose name I unfortunately cannot remember. She was always very helpful and attentive whenever I dined at the restaurant, and her excellent service made every meal even more enjoyable. Lastly, thank you to Lan Anh (GRLA) from the Guest Relations Team for always being responsive and helpful throughout my stay, even before my arrival in Hanoi. She patiently assisted me with my concerns and helped coordinate with the reservation team to ensure everything went smoothly. The hospitality and genuine care shown by your team made me feel truly welcome. I highly recommend HOTEL du PARC HANOI and look forward to staying here again. 😊