harry's home Berlin Moabit

I would like to give more stars to this hotel if possible. They gave us a complimentary upgrade, the location is right next to the Ubahn, the room had a kitchenette and all cooking items you would need, a huge walk in closet. There's a service room for laundry and ironing and the staff were very friendly and helpful. Definitely worth it ✨

I booked this hotel through Booking, and my reservation clearly stated that all taxes and fees were included. However, when I arrived, the hotel claimed that the city tax was not covered and charged me an additional €28. Whatever disagreement exists between the hotel and their booking agency should not become the guest's responsibility. Asking customers to pay because of their internal arrangements is simply unprofessional. On top of that, it's the middle of July and the air conditioning barely works. Every time you are back from outside, it stopa working and you have to go to the reception and ask them to restart the system, which is very inconvenient. The number of homeless people struggling with addiction around the hotel also made the area feel quite uncomfortable. Simply, stay somewhere else.