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Hakone · Japan · 4-star

Hyatt Regency Hakone Resort and Spa

Hyatt Regency
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Your stay

Overview.

Hakone

Find your rhythm.
Make yourself at home.

The Hyatt Regency Hakone Resort and Spa in Hakone, Japan, offers 79 air-conditioned rooms featuring central heating, a living room, and a bathroom.

Beyond the hotel: Hakone
Hyatt Regency Hakone Resort and Spa

Address: 1320 Gora Hakonemachi, Ashigarashimo-gun, Hakone, Kanagawa Prefecture 250-0408

Hotel type

  • Club Resort
  • Spa Hotel
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Life at the hotel

Spend the day your way.

Everyday comforts

Air conditioning · 24-hour reception · Lifts

Amenities and conditions
  • Air conditioning
  • 24-hour reception
  • Lifts
  • Bar(s)
  • Restaurant(s)
  • Conference Room
  • Internet access
  • WLAN access
  • Room Service
  • Laundry Service
  • Car Park

Included and extra-charge services depend on the selected package.

In the city

What’s outside your door?

Hyatt Regency Hakone Resort and Spa

1320 Gora Hakonemachi, Ashigarashimo-gun, Hakone, Kanagawa Prefecture 250-0408

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Arrival plan

Airport distance.

60 km from Oshima Airport (OIM) in a straight line

76 km from Tokyo Haneda International Airport (HND) in a straight line

Through guests’ eyes

Hear from those who stayed.

We stayed at this hotel for only one night. During check-in, we had a rather unpleasant reception experience that was below the standard one would expect from a hotel in this category. We were poorly assisted by a staff member (an older gentleman) who seemed stressed, rude, and i…

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We stayed at this hotel for only one night. During check-in, we had a rather unpleasant reception experience that was below the standard one would expect from a hotel in this category. We were poorly assisted by a staff member (an older gentleman) who seemed stressed, rude, and impatient. Other than that, we had a pleasant stay. We did not end up using the onsen, although we heard it is an excellent experience. POSITIVE points: * The room was huge and offered a beautiful view. * Excellent bed linens and bath towels. * We received a welcome drink, as well as another complimentary drink if we chose to dine at the hotel restaurant (which we did). * The hotel restaurant is very good, and the Wagyu beef was delicious. * Excellent shuttle service to and from Gora (be sure to call in advance). * Very spacious bathroom, with a separate toilet area. * Wonderful breakfast. NEGATIVE points: * There is nowhere in the bathroom to hang towels, not even hand towels, which makes it less practical to use. * The hotel did not provide clear information in advance regarding how to use the shuttle service to reach the property. To make matters worse, the hotel did not provide a timely response to an e-mail that I had sent approximately six hours before my arrival asking for information about details on how to use the shuttle service.

Edson MoraisGoogle
Open review on Google

We had a very good stay at Hyatt Regency Hakone. The buffet breakfast was excellent, with a lot of variety and everything well prepared. The staff was attentive, friendly, and consistently kind throughout the stay. The rooms are large and very comfortable. They feel a little dat…

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We had a very good stay at Hyatt Regency Hakone. The buffet breakfast was excellent, with a lot of variety and everything well prepared. The staff was attentive, friendly, and consistently kind throughout the stay. The rooms are large and very comfortable. They feel a little dated in spots, but they are well kept and we had no complaints. The little deck/balcony area with the blinds was especially cute and added to the overall charm. The resort is also very quiet, with beautiful mountain views that make it feel like a true getaway. Because the hotel is set higher up in the mountains, it is a bit out of the way, but they offer a free shuttle that makes getting around much easier. Overall, it was a relaxing and pleasant stay, and I would definitely recommend it to anyone interested in visiting Hakone.

BreaksConsensusGoogle
Open review on Google

Just stayed at Hyatt Regency Hakone and WOW. Every moment felt intentional and luxurious. The staff were beyond impeccable—warm, attentive, and genuinely committed to making the stay unforgettable. The food? Absolutely unreal. Every dish was beautifully crafted, full of flavor, a…

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Just stayed at Hyatt Regency Hakone and WOW. Every moment felt intentional and luxurious. The staff were beyond impeccable—warm, attentive, and genuinely committed to making the stay unforgettable. The food? Absolutely unreal. Every dish was beautifully crafted, full of flavor, and easily one of the highlights of the trip. The onsen, the views, the calm atmosphere… it all comes together in the best way. A flawless 10/10. Book it!

B. AugusteGoogle
Open review on Google

This rating and these reviews come from Google Maps, not from MBD Travel customers.

Your season to travel

What’s the weather like in Hakone?

Monthly averages

September · Hakone

26°Average high
20°Average low

Historical monthly averages, not a forecast for your travel dates. 2021–2025.

Before you book

Good to know.

Early check-in / late check-outSubject to availability and confirmation

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Taxes and local charges

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Children and accessibility

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All hotel information

Location

  • Central region of Honshu, to the north-west of Tokyo
  • JR Tokyo station, 90 minutes by car or train

Rooms

The Hyatt Regency Hakone Resort and Spa in Hakone, Japan, offers 79 air-conditioned rooms featuring central heating, a living room, and a bathroom.

  • Balcony in most rooms
  • Safe and minibar
  • Fridge, mini fridge, and tea/coffee station
  • Internet access, TV, DVD player, and WiFi
  • Slippers provided
  • Bathrooms with shower, bathtub, hot tub, and hairdryer
  • Special family rooms available

Food and drink

  • Restaurant
  • Dining area
  • Breakfast room
  • Bar
  • Options for breakfast, lunch, and dinner

Facilities

  • Air conditioning
  • 24-hour reception
  • Lifts to most storeys
  • Conference room with projector
  • Internet access and WLAN in public areas
  • Room service
  • Laundry service
  • Car park
  • Tennis
  • Spa with massage treatments and hydrotherapy applications

Good to know

  • Credit cards accepted: American Express, VISA, and JCB
Beyond the hotel

Hakone.
A new story every day.

Explore the city guide
Mount Fuji beyond the lake at Hakone

Hakone is a picturesque city located in Japan, known for its natural beauty and hot springs. Nestled in the foothills of Mount Hakone, it offers stunning views of the surrounding mountains and Lake Ashi.

  • Hakone Open-Air MuseumThe Hakone Open-Air Museum features a diverse collection of sculptures and art installations set within a beautiful landscape.
  • Lake AshiLake Ashi is renowned for its stunning views and serene atmosphere.
  • Hakone ShrineThe Hakone Shrine is a historic site known for its beautiful torii gate that stands on the shores of Lake Ashi.
More about the city

Hakone is a picturesque city located in Japan, known for its natural beauty and hot springs. Nestled in the foothills of Mount Hakone, it offers stunning views of the surrounding mountains and Lake Ashi. The area is a popular destination for those seeking relaxation and rejuvenation in its many onsen, or hot spring baths.

Visitors can enjoy a range of outdoor activities, including hiking along scenic trails that wind through lush forests and past historic sites. The Hakone Open-Air Museum showcases a unique collection of sculptures set against the backdrop of nature. This museum is a delightful blend of art and landscape, providing a serene environment to appreciate both.

Lake Ashi is another highlight, where visitors can take a leisurely boat ride to enjoy the tranquil waters and views of Mount Fuji. The lake is often shrouded in mist, creating a mystical atmosphere that enhances its beauty. Nearby, the Hakone Shrine, with its iconic torii gate, offers a glimpse into the spiritual heritage of the region.

Hakone is also known for its art and culture, with various galleries and traditional ryokan accommodations that reflect Japanese hospitality. The city hosts seasonal events and festivals, allowing visitors to experience local traditions. Overall, Hakone presents a harmonious blend of nature, culture, and relaxation, making it a destination worth exploring.

  • Hakone Open-Air MuseumThe Hakone Open-Air Museum features a diverse collection of sculptures and art installations set within a beautiful landscape. Visitors can stroll through the outdoor galleries and appreciate the harmony between art and nature.
  • Lake AshiLake Ashi is renowned for its stunning views and serene atmosphere. Visitors can enjoy boat rides on the lake, with picturesque vistas of Mount Fuji and the surrounding mountains.
  • Hakone ShrineThe Hakone Shrine is a historic site known for its beautiful torii gate that stands on the shores of Lake Ashi. The shrine offers a peaceful setting for reflection and a connection to Japanese spirituality.
  • Owakudani ValleyOwakudani Valley is famous for its volcanic activity and hot springs. Visitors can explore the area, witness the steam vents, and sample the local black eggs, which are cooked in the hot springs.
  • Gora ParkGora Park is a lovely garden that features a variety of plants and flowers, along with a tea house. It provides a tranquil setting for a leisurely stroll and enjoying the beauty of nature.
  • Hakone Glass no Mori MuseumThe Hakone Glass no Mori Museum showcases exquisite glass art and offers visitors the chance to participate in glass-making workshops. The museum is surrounded by beautiful gardens and provides a creative atmosphere.
Hakone

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Starting priceFrom 26 November 2026, 405.12 USD per night
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