Address: 1320 Gora Hakonemachi, Ashigarashimo-gun, Hakone, Kanagawa Prefecture 250-0408
Hakone · Japan · 4-star
Hyatt Regency Hakone Resort and Spa
Overview.
Find your rhythm.
Make yourself at home.
The Hyatt Regency Hakone Resort and Spa in Hakone, Japan, offers 79 air-conditioned rooms featuring central heating, a living room, and a bathroom.
Beyond the hotel: Hakone
Hotel type
- Club Resort
- Spa Hotel
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Everyday comforts
Air conditioning · 24-hour reception · Lifts
Amenities and conditions
- Air conditioning
- 24-hour reception
- Lifts
- Bar(s)
- Restaurant(s)
- Conference Room
- Internet access
- WLAN access
- Room Service
- Laundry Service
- Car Park
Included and extra-charge services depend on the selected package.
What’s outside your door?
1320 Gora Hakonemachi, Ashigarashimo-gun, Hakone, Kanagawa Prefecture 250-0408
Google Maps loads when you tap.Airport distance.
60 km from Oshima Airport (OIM) in a straight line
76 km from Tokyo Haneda International Airport (HND) in a straight line
Hear from those who stayed.
We stayed at this hotel for only one night. During check-in, we had a rather unpleasant reception experience that was below the standard one would expect from a hotel in this category. We were poorly assisted by a staff member (an older gentleman) who seemed stressed, rude, and i…
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We stayed at this hotel for only one night. During check-in, we had a rather unpleasant reception experience that was below the standard one would expect from a hotel in this category. We were poorly assisted by a staff member (an older gentleman) who seemed stressed, rude, and impatient. Other than that, we had a pleasant stay. We did not end up using the onsen, although we heard it is an excellent experience. POSITIVE points: * The room was huge and offered a beautiful view. * Excellent bed linens and bath towels. * We received a welcome drink, as well as another complimentary drink if we chose to dine at the hotel restaurant (which we did). * The hotel restaurant is very good, and the Wagyu beef was delicious. * Excellent shuttle service to and from Gora (be sure to call in advance). * Very spacious bathroom, with a separate toilet area. * Wonderful breakfast. NEGATIVE points: * There is nowhere in the bathroom to hang towels, not even hand towels, which makes it less practical to use. * The hotel did not provide clear information in advance regarding how to use the shuttle service to reach the property. To make matters worse, the hotel did not provide a timely response to an e-mail that I had sent approximately six hours before my arrival asking for information about details on how to use the shuttle service.
We had a very good stay at Hyatt Regency Hakone. The buffet breakfast was excellent, with a lot of variety and everything well prepared. The staff was attentive, friendly, and consistently kind throughout the stay. The rooms are large and very comfortable. They feel a little dat…
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We had a very good stay at Hyatt Regency Hakone. The buffet breakfast was excellent, with a lot of variety and everything well prepared. The staff was attentive, friendly, and consistently kind throughout the stay. The rooms are large and very comfortable. They feel a little dated in spots, but they are well kept and we had no complaints. The little deck/balcony area with the blinds was especially cute and added to the overall charm. The resort is also very quiet, with beautiful mountain views that make it feel like a true getaway. Because the hotel is set higher up in the mountains, it is a bit out of the way, but they offer a free shuttle that makes getting around much easier. Overall, it was a relaxing and pleasant stay, and I would definitely recommend it to anyone interested in visiting Hakone.
Just stayed at Hyatt Regency Hakone and WOW. Every moment felt intentional and luxurious. The staff were beyond impeccable—warm, attentive, and genuinely committed to making the stay unforgettable. The food? Absolutely unreal. Every dish was beautifully crafted, full of flavor, a…
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Just stayed at Hyatt Regency Hakone and WOW. Every moment felt intentional and luxurious. The staff were beyond impeccable—warm, attentive, and genuinely committed to making the stay unforgettable. The food? Absolutely unreal. Every dish was beautifully crafted, full of flavor, and easily one of the highlights of the trip. The onsen, the views, the calm atmosphere… it all comes together in the best way. A flawless 10/10. Book it!
This rating and these reviews come from Google Maps, not from MBD Travel customers.
What’s the weather like in Hakone?
September · Hakone
Historical monthly averages, not a forecast for your travel dates. 2021–2025.
Good to know.
Early check-in / late check-outSubject to availability and confirmation
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All hotel information
Location
- Central region of Honshu, to the north-west of Tokyo
- JR Tokyo station, 90 minutes by car or train
Rooms
The Hyatt Regency Hakone Resort and Spa in Hakone, Japan, offers 79 air-conditioned rooms featuring central heating, a living room, and a bathroom.
- Balcony in most rooms
- Safe and minibar
- Fridge, mini fridge, and tea/coffee station
- Internet access, TV, DVD player, and WiFi
- Slippers provided
- Bathrooms with shower, bathtub, hot tub, and hairdryer
- Special family rooms available
Food and drink
- Restaurant
- Dining area
- Breakfast room
- Bar
- Options for breakfast, lunch, and dinner
Facilities
- Air conditioning
- 24-hour reception
- Lifts to most storeys
- Conference room with projector
- Internet access and WLAN in public areas
- Room service
- Laundry service
- Car park
- Tennis
- Spa with massage treatments and hydrotherapy applications
Good to know
- Credit cards accepted: American Express, VISA, and JCB
Hakone.
A new story every day.

Hakone is a picturesque city located in Japan, known for its natural beauty and hot springs. Nestled in the foothills of Mount Hakone, it offers stunning views of the surrounding mountains and Lake Ashi.
- Hakone Open-Air MuseumThe Hakone Open-Air Museum features a diverse collection of sculptures and art installations set within a beautiful landscape.
- Lake AshiLake Ashi is renowned for its stunning views and serene atmosphere.
- Hakone ShrineThe Hakone Shrine is a historic site known for its beautiful torii gate that stands on the shores of Lake Ashi.
More about the city
Hakone is a picturesque city located in Japan, known for its natural beauty and hot springs. Nestled in the foothills of Mount Hakone, it offers stunning views of the surrounding mountains and Lake Ashi. The area is a popular destination for those seeking relaxation and rejuvenation in its many onsen, or hot spring baths.
Visitors can enjoy a range of outdoor activities, including hiking along scenic trails that wind through lush forests and past historic sites. The Hakone Open-Air Museum showcases a unique collection of sculptures set against the backdrop of nature. This museum is a delightful blend of art and landscape, providing a serene environment to appreciate both.
Lake Ashi is another highlight, where visitors can take a leisurely boat ride to enjoy the tranquil waters and views of Mount Fuji. The lake is often shrouded in mist, creating a mystical atmosphere that enhances its beauty. Nearby, the Hakone Shrine, with its iconic torii gate, offers a glimpse into the spiritual heritage of the region.
Hakone is also known for its art and culture, with various galleries and traditional ryokan accommodations that reflect Japanese hospitality. The city hosts seasonal events and festivals, allowing visitors to experience local traditions. Overall, Hakone presents a harmonious blend of nature, culture, and relaxation, making it a destination worth exploring.
- Hakone Open-Air MuseumThe Hakone Open-Air Museum features a diverse collection of sculptures and art installations set within a beautiful landscape. Visitors can stroll through the outdoor galleries and appreciate the harmony between art and nature.
- Lake AshiLake Ashi is renowned for its stunning views and serene atmosphere. Visitors can enjoy boat rides on the lake, with picturesque vistas of Mount Fuji and the surrounding mountains.
- Hakone ShrineThe Hakone Shrine is a historic site known for its beautiful torii gate that stands on the shores of Lake Ashi. The shrine offers a peaceful setting for reflection and a connection to Japanese spirituality.
- Owakudani ValleyOwakudani Valley is famous for its volcanic activity and hot springs. Visitors can explore the area, witness the steam vents, and sample the local black eggs, which are cooked in the hot springs.
- Gora ParkGora Park is a lovely garden that features a variety of plants and flowers, along with a tea house. It provides a tranquil setting for a leisurely stroll and enjoying the beauty of nature.
- Hakone Glass no Mori MuseumThe Hakone Glass no Mori Museum showcases exquisite glass art and offers visitors the chance to participate in glass-making workshops. The museum is surrounded by beautiful gardens and provides a creative atmosphere.
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