UNAHOTELS Ala Venezia

A lovely hotel and great location. Our room had apparently previosly been occupied by a celebrity #WarwickDavis , a nice fun fact 😊 Very clean room and thoughtful detail with the anti mosquito wipes, which I highly recommend using 🦟 Fridge in the room. Complimentary juice in lobby. Suggestion for improvement is complimentary body lotion. Roof terrace is lovely although I wish smoking would be prohibited up there.

So first of all, I will start off with the positives. When I contacted the hotel to explain I was blind and ask if they could put us on a ground floor or first floor, Antonio explained that all rooms have four steps up to them but he would do his best, We did end up having a first floor room which was brilliant the breakfast at this hotel was amazing and you would never go hungry here it was fabulous it is very centrally located so a perfect place to stay. The staff here is so friendly and supportive we could not have asked for more when it comes down to the kindness of the staff but now onto the negatives, you should not be expected to have paper cups in the rooms. This is a massive no crockery should be in each room. This really let things down because you couldn’t have a fabulous hot drink as the paper cups soon let the drinks go cold. In the bathroom the floor was extremely slippery again this should not happen because people have disabilities and therefore it should have a fully nonslip surface. In the main rooms again floors were very slippery. This is not good at all for anyone because you can easily slip and hurt yourself. Also breakfast did start rather too late because the hotel was aware that the first pick up time for the airport transfer was at 0745 when. breakfast opened at 7:30. so you’re not have been able to have any food before you departed because it would have been very rushed. Also when you leave each day to go and explore you were expected to hand your key into reception this is not acceptable because anybody could have asked for your key but if it wasn’t it reception then you had total control of who went into your room

Had a brilliant stay at this hotel. It’s in the perfect location, right in the heart of Venice and 1 minute walk away from a waterbus station that goes directly to the airport. The hotel is lovely too, friendly staff and free iced tea in the lobby. The rooms were very clean with AMAZING air con! The rooms were small but you have to remember you’re in an older building in Venice. Fine for me and my partner with our big bags each. If I am lucky enough to return to Venice, will try and book here again if there’s availability!