The Westin Kuala Lumpur

We had a delightful breakfast at The Westin and thoroughly enjoyed the experience. The food selection was excellent, with a wide variety of fredelicious options to choose from. A special thank you to Dania, who provided outstanding service throughout our meal. She was attentive, friendly, and always ready to assist with a warm smile. Her professionalism and genuine hospitality made our breakfast even more enjoyable. We truly appreciated the excellent service and look forward to returning in the future. Highly recommended!

I was invited to an event hosted by MAICSA Toastmasters Club in the MALAYA function room. The moment I walked in, I was captivated by the beautiful dining table layout. Gorgeous big, red roses adorned each table. Guests around me praised and enjoyed the delicious cuisine. Service was friendly and attentive. I wish to compliment Mr Ganesan and Ms Nadira as well as their banquet team on their high standard of professionalism. Heartfelt thanks!

We had a real mixed-bag of a stay here, so I'll list the good points and the bad points. ultimately we would choose a different hotel, rather than stay at the Westin again. Good: the location is great for walking to Bukit Bintang, food l, entertainment ect. The room we were given was large and had a bathtub. The staff, especially cleaning staff were great. The Club lounge had a generous 3 hour cocktail hour. The pool area is really nice. Bad: The room was not ready at check-in, after 4pm. The shower temperature couldn't be changed - either freezing cold or boiling hot. The Club lounge needs staff to 'police' guests, many guests were touching food with their hands, playing loud music loudly on their phones and generally behaving badly. Breakfast - it looked nice, but the food was poor quality.