The Imperial Hotel Vung Tau

My family really enjoyed 2 days here. The staff were always professional, friendly, and very helpful. The buffet breakfast was delicious. A special thank you to Anthony Minh the bellman and Nguyen van Minh - Gym and Spa room staff, who were incredibly polite and helpful. Their professionalism and genuine care for guests made us feel welcomed and valued. We were a family of 19 people, overall though, we really enjoyed our stay here, unfortunately my bathroom had no ventilation, no door to cover the shower area, which caused a very wet floor after having a shower and unpleasant smell. Overall, We had a great stay and would definitely come back!

Lovely Hotel in a nice part of town. Great views and amenities. And the breakfast was delicious. The staff was very unhelpful however. They stated they couldn’t even bring up some silverware to our room. They worked extremely slow at check-in. And they didn’t allow any guests to visit. I would be fine with it if this was a mid tier or simple motel. But at a “Luxury” resort I expect far more.

Overall, it was a wonderful hotel experience. Great attention had been paid to every detail, from the exterior and interior design to the furnishings. The service was also excellent. You could really feel, through every staff member’s attitude, their genuine desire to make guests enjoy their stay. There was event held at the pool, so we never got bored and were able to enjoy our entire stay. The breakfast buffet offered a wide variety of satisfying options. The omelet made by a young chef was especially delicious. At first, the room we were assigned had weak air conditioning, but we were grateful that they promptly moved us to another available room. It was also reassuring to see that repair work on the faulty room began immediately. The room facilities were excellent overall, and having a bathtub was a nice bonus. If I had to mention one downside, it would be that the return shuttle bus departs too early at 10:30. Nearby hotels like VIAS Hotel offer departures around 1–2 PM, and even luxury resorts in Ho Tram have shuttle services leaving after 12 PM. Since check-out is at 12 PM, it would have been nice to fully enjoy the room, hotel, and pool until then.