Residence Select

NOT PET-FRIENDLY AT ALL! I am just writing this in case it helps somebody avoid the same trap I fell into. The hotel claims to be pet-friendly, but that information is false, or at best incomplete. They only accommodate dogs up to 10kg, and even then, only under the condition they are never left alone in the room. Which is something that has never happened to me before. So before you book, then cancel, then wait for 2 weeks to get your money back, caveat emptor!

Very disappointing and unsafe stay Our stay at Hotel Residence Select in Prague was a terrible experience. We booked for two nights, but the room was in very poor condition. The toilet seat was broken, the shower was damaged, the room was dirty, and there were wet patches all over the ceiling, which was very concerning. I informed the staff about these issues as soon as I noticed them, but they did not seem bothered at all. Communication was extremely difficult as the staff did not understand or did not want to understand English, and no effort was made to help or resolve the problems. The worst part happened on the day of departure. While I was taking a shower, the shower holder fell and cut my toe deeply. I was bleeding heavily and in pain. My cousin went to reception to ask for first aid, but there was no first aid available, and again the receptionist did not understand or offer any help. Due to the injury and the hotel’s lack of care, I had to end my holiday early as I was unable to continue exploring because of the pain. Overall, the hotel is poorly maintained, unclean, and unsafe, with very unhelpful staff. I would not recommend this hotel and do not believe it meets acceptable standards.