Novotel Lyon Confluence

Nice rooms, silent airco, friendly staff. Confusing layout of reception hidden behind restaurant. Poor signing when you approach from the Mall does not help. Elevators break down forces us into extra cardio training. 6 floors up. Over 170 stairs each time. Wonderful, but quite heavy in the midst of a canicule. Marvelous location and all in all well worth it's value.

Very good location, connected with the Mall. EXCELLENT breakfast 🍳 Good bar for night gatherings Very good service The bad experience was in the room with the poor air conditioning (do not cool properly and turns off after 1 hour working). So the room is never cool. The mattress has coils that are doing noise when we move on the bed. 🛌

The service was just okay. The room cleanliness was absolutely terrible: mold in the shower, leftover milk inside the kettle from the previous guest, and a used tissue under the towels in the bathroom. The restaurant staff was not well trained - they served the first half of our mains at the same time as the cocktails, and the second half almost 20min later. This spot is only good if you’re making a one night stop on your way to somewhere else.