JAZ Makadi Star & Spa

We had an absolutely perfect stay and couldn’t have wished for a better holiday! From the very beginning, we felt incredibly welcome. The hotel was beautiful, the atmosphere was amazing, and the entire staff was always friendly, attentive, and helpful. Everything came together to make this a truly unforgettable experience. A very special mention has to go to Bunny from the animation team. He was by far the best animator and genuinely made our holiday something special. Always positive, funny, kind, and full of energy — he made every day more enjoyable and turned an already wonderful vacation into an absolute dream. We will definitely remember him and all the great moments for a long time! Thank you to the whole team for this amazing experience. We had the best time and would absolutely recommend this hotel. Five stars without hesitation — we would love to come back! ⭐⭐⭐⭐⭐

Overall, our experience was mixed. First of all, I would like to appreciate the hotel staff and the food, the employees were kind and helpful, and the meals were good with enough variety. These were definitely the strongest points of our stay. Unfortunately, there were several disappointing aspects. We paid for a garden view room but were given a room facing a construction site instead. We had to insist multiple times to receive the room type we booked, while being repeatedly told it depended on availability, even though the hotel appeared far from full. Another downside was the lack of water dispensers or easy access to drinking water at the beach and restaurant areas. We constantly had to ask for a glass of water, which became inconvenient. The beach is also quite far from the hotel and very small. We were lucky that most guests preferred staying by the pool, otherwise it would have felt overcrowded. The biggest issue was the construction site located right next to our rooms. Work started around 4 AM, making it difficult to rest and enjoy the holiday. The staff and food deserve recognition, but unfortunately the problems with the room, noise, and facilities negatively affected our overall experience.

This is my first time in Egypt and in this hotel, and I am honestly very pleasantly surprised. The service here is amazing! From the moment you walk through the door, the staff makes you feel welcome and truly taken care of. The food is delicious, the waiters are always helpful and attentive, and the guys at the bar make sure you never miss anything. The animation team is fantastic as well- always smiling, making people laugh, starting conversations, and even teaching some Arabic phrases. The rooms are clean and tidy, and fresh water is delivered every day. I am really impressed with this place and I will definitely come back again!