Hotel Nemzeti Budapest - MGallery

We had a wonderful five-night stay at Nemzeti Budapest, MGallery in mid-August. The hotel is in a fantastic location, with the tram and metro literally just steps away, making it extremely convenient for getting around Budapest. Our standard room on the third floor was a little small, but it was spotlessly clean and perfectly comfortable for our needs. Housekeeping did a great job of cleaning the room every day without us even having to ask. Our room faced the tram and metro station, so there was some noise and occasional sirens during the night, but it didn’t stop me from sleeping well. In fact, I really enjoyed looking out of the window and seeing how lively and busy the city still was, even at 4am, it was a different and memorable experience! All the staff were pleasant, welcoming and helpful, but a special mention to Dorottya, who was absolutely wonderful. She was incredibly attentive, professional and always made sure we had everything we needed, especially during breakfast. Her warmth and excellent service really made our stay memorable. Overall, we had a fantastic experience and would happily stay here again when visiting Budapest!

I had a 7-night stay at this hotel. Overall, my stay was satisfactory and the staff was friendly and helpful. The hotel is located conveniently next to the metro and tram station. My room was small, but adequate for my needs, had a mini-fridge, and enough storage space for my clothing. The bed was comfortable. The air conditioning was functional, but loud at the highest setting. The breakfast was tasty. Housekeeping cleaned my rooms well when requested. My room was on the first floor and faced the street/tram station. I could hear frequent sirens and the tram, however, slept fine with earplugs. The main thing I did not like is that the bathroom has poor ventilation and the water from the shower does not drain properly due to a level shower floor. After showering, the bathroom would remain damp with a large puddle of water on the shower floor for hours afterwards. This would occasionally cause a sour mildew smell to emanate from the bathroom.

We had a wonderful experience! Everything was excellent, and we were especially grateful for Douaa’s help and recommendations. She was very kind, professional, and attentive, and her recommendations for restaurants and places to visit were extremely helpful and useful. We really appreciated her suggestions and enjoyed our time thanks to her. We will definitely come back again and highly recommend this place!