Holiday Inn Resort Phuket

We’re staying in two Premium King rooms (4 adults + 2 little ones aged 3 and 1), and we are seriously impressed! The rooms are spacious, beautifully appointed, and the air conditioning is excellent—an absolute must in this heat. The kids’ pools are amazing, and the main pool with the swim-up bar is just stunning—such a great place to relax while the kids have fun. Food-wise, we’ve been blown away. Breakfast and dinner at Charm Thai have both been incredible, and Terrazzo was equally delicious—honestly, we haven’t had a single meal we didn’t love. Grab & Go has become a favourite too—great food, fantastic service, and so convenient. Everything here is spotless and so well maintained. The gardens are absolutely beautiful and really add to the whole experience. As first-time visitors, we’re also loving how much is within walking distance—so much right at our doorstep! A special shoutout to Liu, Pu, and Bam at Grab & Go—they went above and beyond for us. Truly exceptional service, and honestly, it’s hard to find this level of quality and care back home in Australia. We couldn’t be happier with our stay! Only thing we would do differently next time is book the extra day prior to our arrival because after over 13 hours travel to have to wait 4 hours in the heat with little ones to check in was not good and not a good start to our holiday check in staff were not very reasonable with requests to check in earlier and even pay for early check in (even though I’m IHG member and did email arrival time in advance) they win I will pay the extra if we ever come back.

We had a wonderful family stay at Holiday Inn Resort Phuket. We travelled as a family of four with our children aged 3 and 8, and the hotel was perfect for families. The location is excellent, just a short walk from Patong Beach, restaurants, shopping, and attractions, yet the resort itself feels peaceful and relaxing. The swimming pools were a huge highlight for our children, who spent hours enjoying them every day. The staff were consistently warm, friendly, and helpful, always greeting us with a smile and making us feel welcome. The rooms were clean, comfortable, and well maintained, and the breakfast offered a great variety with something for everyone in the family. We especially appreciated how family-friendly the resort is. It made travelling with young children easy and enjoyable. We would happily stay here again and highly recommend Holiday Inn Resort Phuket to families visiting Phuket.

We come here during Songkran festival. The adult only premium villa suites in Busakorn wing are good. The location is not far from Bangla walking streets, Jungceylon, and local beer gardens. The vibe is upscale. Rooms are clean. The security team provided good service. It is a good place for us to meet local friends. We took several dinners and breakfasts. Swimming pools are clean. The trees and plants are maintained very well over years. In room amenity is fully provided. Mini-bar items are plenty. Check-in and check-out are smooth, efficient, and careful to check the receipts. As a revisit guest, the service is always reliable.