Hilton Baku

We had a wonderful stay at Hilton Baku and would like to express our sincere gratitude to the entire hotel team for their outstanding hospitality, professionalism, and genuine care. We would like to convey our special gratitude and appreciation to Mr. Elnur Soltanov, Assistant Front Office Manager. From the very beginning of our stay, Elnur made us feel truly welcome. He was exceptionally kind, respectful, attentive, and always ready to assist with any request. What we appreciated most was his individual approach and genuine attention to our needs, especially taking into consideration my health condition. His support and thoughtful attitude made our stay much more comfortable and cozy. It is rare to encounter such a combination of professionalism, empathy, and personal attention. We would also like to thank the Front Office team, especially Fidan, Munavvar and Sayavush, for their assistance and warm hospitality. They were always helpful, courteous, and happy to assist whenever we needed anything. Our special thanks also go to the wonderful team at Cilantro Restaurant — Olga, Svetlana, Aytac, Ulkar and Fuad. They were consistently friendly, attentive, and genuinely happy to help, which made every visit to the restaurant a pleasant experience. Overall, our stay at Hilton Baku was truly memorable. The hotel itself is excellent, but what makes the experience special is the people who work there. The warmth, professionalism, and sincere care shown by the team made us feel not simply like guests, but rather at home. We would be delighted to return again!

We would like to say a big thank you for the excellent service at Hilton Baku. Our stay was wonderful and truly enjoyable. Special thanks to kanan from the dining room for his kindness, professionalism, and warm attitude. He made every meal a pleasant experience and always made us feel welcome. Thank you for everything — we really enjoyed our stay and hope to come back again soon!