Seehof Davos

I have had a really good experience during my stay in the hotel, from the staff that picked me up from the train station ( I will remember to go to davos dorf next time not platz), to the restaurant staff and the spa staff everyone went above and beyond their expected call of duty on multiple occasions they were approachable friendly and attentive a true compliment to the establishment. The room was warm, clean and stocked daily perfect from a day of skiing. The food was exceptional and the overall facilities beyond comprehension in their amazingness. The spa was the most ethereal part of the experience and a true oasis of calm and relaxtion. Thank you so much for an amazing and delightful experience I will never forget. It was so good I wish to book for next year at a similar time. The only bad experience was some nudity in the spa before the nude hour on tuesday. However this was only a minor convenience.

Unfortunately, our experience at the Seehof Davos Hotel raised serious concerns regarding the validity of its claimed five-star status. First and foremost, there is a complete lack of service, which is a cornerstone of any high-end hotel. The restaurant staff, particularly the waiters, demonstrated a very low level of training: they are unfamiliar with basic service standards, not customer-oriented, and show no initiative. For example, during dinner, guests are offered only a single dish — chicken with rice — which is entirely inappropriate for a five-star hotel in terms of both variety and culinary standards. What is even more surprising is that even basic beverages such as water and juice are not included in the dinner price and must be paid for separately. This not only contradicts guest expectations but also goes against internationally accepted hospitality standards. Another issue concerns the spa and sauna area. Guests have to return to the reception desk to request access, as there is no staff present in the wellness area. This is highly inconvenient and undermines the very concept of comfort and premium service. Housekeeping is a separate issue. Bottled water is provided only once, upon check-in. After that, guests are expected to use the paid minibar — something that can hardly be considered guest-friendly. Moreover, daily cleaning is essentially limited to making the bed: the bed linen is not changed, and the overall cleanliness of the bathroom and other areas raises questions. It is difficult to understand what criteria still allow Seehof Davos to present itself as a five-star hotel. Based on the shortcomings described above, the actual service level corresponds more closely to a three-star property — at best. This discrepancy between advertised and actual quality leaves guests not only disappointed but also questioning the credibility of the hotel star rating system. We strongly recommend that the hotel management urgently revise their service standards, provide retraining for staff, and reconsider their approach to service delivery if they genuinely aim to meet international five-star standards.