Red Rock Casino Resort & Spa

Less than a year ago, I wrote a pretty scathing review of the Red Rock. I swore I would never go back. Well, tonight we just returned from another week at the Red Rock. We had originally made reservations at a place on the strip, but I just could not bring myself to go there. So, at the last minute we changed our reservations to the Red Rock. We felt a sense of relief. We know the property and feel comfortable and safe there. From the Front Desk agent to the floor, restaurant and Housekeeping staff, they were all great. We enjoyed the new casual dining restaurants. They were all fantastic and better than the previous restaurants, especially the doughnuts! We do miss Side Piece Pizza but the new place was great and the staff was extremely friendly. The best meal of our stay was at Lucille's Smokehouse. The southern fried chicken with gravy was delicious. Our room was quiet and well prepared, with our only complaint being how soft the beds were. It would be great to have the option for a room or suite with a more firm bed. All in all, we had a wonderful time and are looking forward to going back.

Ill start off by saying that the restaurant selection, the pool, and the staff, really are great. However my husband and I were greatly disappointed with the room. We traveled by car 1,200 miles to stay here & were expecting the room to live up to its 5 star resort rating. There was hair all over the tub, shower, floor & wads of hair all over the carpet. The nightstands were dusty and none of the surfaces in the bathroom had been wiped clean. We went down to the front desk and let them know. They were very polite and changed our room immediately (also gave us a $50 dining credit). However, they did not send anybody to make sure our new room was actually clean. It also looked as if nothing had been wiped down or vaccumed. If the stay hadn't been non refundable we absolutely would have left and found another hotel. The pool is definitely the only thing that improved our stay. Edit: I forgot to add that the shower literally screams while you use it. A super high pitched noise the entire time. The grout is very dirty in the shower & all of the bathroom. And the shower head is that of a motel 6. Not a 5 star resort. We lost power for 4 hours while staying here. The desk never contacted us. We only found out why our toilet, water & wifi wasn't working because the restaurant we had reserved called to cancel our reservation as the whole casino had lost power. We were not apologized to by the hotel staff nor even let know of the issue. On top of all this, Friday night was a concert here. We had no idea the concerts were held right outside the hotel at the pool & that room-shaking music would be played until midnight. We had booked this stay to be away from the strip & the noise. We might as well have booked on the strip for much cheaper.

In my opinion one of the best places to stay if you're going to Las Vegas. Rooms were so nice, clean, the maids came every day while we were out and cleaned the room. The Casio and restaurants are all great. Food was really good and service too. The mountain view rooms are so Worth the small extra cost, I loved waking up to the sun light hitting the mountain face of red rock. I really wish I didn't have to leave. its such a beautiful area with thousands of palm trees. The area looks new like everything was built in the last decade. I will definitely come back if I ever plan another trip to Vegas. Thank you red rock for making my first Vegas trip so enjoyable and rememberable.