Raffles Grand Hotel d'Angkor

I arrived in the evening to a lovely warm welcome from the staff. Check-in was smooth, and I was shown to my room. There’s no doubt that the hotel itself is beautiful, but unfortunately, I noticed a few areas that could be improved. The bathtub wasn’t as clean as I would have expected, with hairs left behind, so I ended up cleaning it again myself before using it. At a hotel of Raffles’ standard, I really don’t feel this should be necessary. The carpet underneath the bed was also noticeably dirty, tired and worn, and the large sofa cushion had definitely seen better days and could do with being replaced. Another issue I had was with the shower gel and shampoo dispensers. They kept getting jammed, making it extremely difficult to get any product out, and in the end I actually had to remove the dispenser mechanism altogether just to be able to use them. It’s a small detail, but not something I would expect to have to deal with at a hotel of this standard. I also found the food options at the hotel quite limited and ended up eating the same things throughout my stay. I think the dining experience would really benefit from a refreshed menu with a wider and more varied selection. On a positive note, the pool area is absolutely stunning, and the staff throughout my stay were attentive and welcoming. Overall, it’s a beautiful property with wonderful employees, but a few improvements to the room maintenance, cleanliness and dining options would make the experience much more in line with what I would expect from Raffles.

I had a wonderful stay at Raffles Grand Hotel d’Angkor. From the moment I arrived, I was warmly welcomed, and the service was excellent throughout my stay. My room was beautiful, spacious, and very comfortable. I also enjoyed spending time at the swimming pool, which was peaceful and relaxing. Breakfast was delicious, with a great variety of fresh and high-quality food. The hotel’s location is perfect, making it easy to explore Siem Reap while enjoying a quiet and elegant place to stay. What made my stay truly special was the warm and professional service. Every staff member was friendly, helpful, and always greeted me with a smile. Highly recommend Raffles Grand Hotel d’Angkor to everyone who love luxury. Thank you for making my stay so memorable.

We had an outstanding stay at Hotel Angkor in Siem Reap, and among many luxury hotels we’ve experienced, this one stands out as the best in terms of service. The team consistently anticipated our needs before we even had to ask. Traveling with two young children, we went out early for sunrise, and the chef thoughtfully prepared breakfast backpacks for us so the kids would not get hungry during the trip . A detail that truly made a difference and showed exceptional care. A special thank you to Mehdi, who went above and beyond to make our stay memorable. His attention to detail and genuine hospitality really elevated the experience. We thoroughly enjoyed our time at the hotel, especially relaxing by the pool and enjoying the excellent drinks. Everything felt easy, welcoming, and very well taken care of from start to finish. A truly memorable stay — highly recommended for families and anyone looking for warm, attentive service in Siem Reap.